Shipping and Cancellation

Order Processing

Ready to Ship:
Ready to ship outfits or items like jewelry and accessories are scheduled to ship in 2 to 3 business days form the date of receiving an order with complete information.

Tailored outfits:
All our outfits are 100% tailored in-house or by our associated designers either in Standard size or Made to Measure. We take about 8-10 business days to tailor an outfit before we prepare it for dispatch after receiving complete size or measurements information.
Please Note: Designer outfits are tailored in a timeframe of 2-4 weeks.

Once your order is tailored and is ready for dispatch, we will send you a notification of it's shipping status along with tracking details via email or/and SMS.

We provide forever free shipping on all our products through SpeedPost by IndiaPost.

Shipping Info

We process all our orders through our shipping partners SpeedPost by IndiaPost or DHL Express international for express deliveries.
We deliver products all throughout the world except for the countries not mentioned at the time of checkout.
We will need your complete street address along with pin or zip code for assured deliveries of your order.
Please also keep in mind that our shipping partners are unable to deliver to P.O. Box addresses, APOs and FPOs.
Your orders wll be delivered to you on business days.

Delivery Attempts and Return

Our Shipping partners will deliver orders at the shipping address provided at the time of placing your order, so please make sure to provide us with your complete and accurate shipping address with a valid pin or zip codes along with your mobile numbers for us to follow up with safe and secure delivery.
In most cases orders are left at door unless and otherwise specified and if in case you are unable to receive order package, our delivery partners will try and attempt to deliver your orders three times before they send it back to us.

Please Note: if a customer refuses to pay the Duty as mandated by the respective country of shipment and doesn’t collect the order from our Shipping agency, Indi.Fashion will not be liable for a refund.

Shipping Charges

We provide forever free shipping on all our products and express shipping at a very nominal charge. Please take a look at the table below to know exact shipping charges that may apply to your order.

Forever Free Shipping via India Post

Delivery in 2 to 3 weeks
No Tracking available

DHL Express International

Delivery in 3 to 5 days worldwide
End to end tracking available
USD$9.99 for order value under USD$60
Free for order value over USD$60

Local Taxes

Please note - Custom duties, local taxes, VAT And Carrier Charge Will Be Additional To The Invoice (if applicable). This Varies By Country and has to be paid by customer in receiving country.

Order Cancellation

If you believe that you have placed an order by mistake or you do not require it anymore, please do write us at care@indi.fashion within 24 hours of placing your orders. Please also be advised that once the order has left our wearhouse, we do not have any control over it's whereabouts and the order can not be cancelled. There are no order cancellation charges.

Items not available

Item(s) not available or out of stock in an order will be cancelled in 48 hours or order placement. Full refund against item(s) will be issued back to customer's card/account. Customer will also get the notification of cancellation and refund via email.